Who We Are
SAVÈNE is a handmade crochet handbag brand based in Cairo, Egypt. This policy explains how we collect and use your data when you contact us or place an order.
Privacy Policy — SAVÈNE
Last updated: July 2026
What We Collect
We collect the name, phone number, and delivery address you share with us over WhatsApp when ordering, along with the conversation itself so we can assist you properly.
How We Use It
We use this information to fulfil your order, coordinate delivery with our courier, respond to your questions, and send brand updates only if you choose to join our newsletter.
No Payment Data Collected
Since payment happens on delivery (Cash on Delivery), we never collect or store any card or bank account details through the site.
Third Parties
We share delivery details only with the courier responsible for your order. Conversations happen over WhatsApp (Meta), which is separately governed by WhatsApp's own privacy policy.
Data Retention
We keep order data for as long as needed to complete delivery and customer support, after which it is deleted or anonymised unless a legal reason requires longer retention.
Your Rights
You may request to review, correct, or delete your data at any time, in line with Egyptian Personal Data Protection Law No. 151 of 2020. Contact us at the email below.
Cookies
The site only uses simple local storage to remember your light/dark theme preference — no tracking or advertising cookies are used.
Contact
For any privacy questions, reach us via the email or WhatsApp number listed in the site footer.
Changes to This Policy
We may update this policy from time to time; any changes will be posted here with a new update date.